Course Structure: Certificate in Food & Beverage Operations
This is a one year programme that provides students with professional skills to operate within a food and beverage department of a hotel or any food service operations establishment. The programme is divided into 3 Terms: Terms 1 and 2 are allocated to the taught courses on campus whereas Term 3 is allocated to the mandatory industry placement component of the programme in one of the Boma Hotels or a hotel approved by the Career & Placement Office.
The aim of this course of study is to develop a range of knowledge and understanding, skills and techniques, personal qualities and attributes essential for successful performance in the food service industry. Modules include an introduction to the foodservice industry, food safety, sanitation and hygiene, different types of foodservice, types of menus, food production, working effectively as part of a foodservice team, bar and beverage service, customer service and effective communication. Emphasis is placed on acquiring practical skills required in all types of foodservice and bar outlets, and prepares students to work as waiters/waitresses, bar attendants and in conference and banqueting.
The Applied Hotel operations module during Terms 1 and 2 spent on campus aim to equip students with hands on front line experience whilst working in a real life operation in one of the Boma Hotels, where they can apply the skills and knowledge acquired in taught components of the course. The ultimate aim of this module is to engage students in a constant search for quality service provision while performing routine tasks in a real life environment. Throughout their studies students are taught how to work in teams, how to be creative, innovative and research oriented and, above all, how to excel in their chosen career.