Course Description
The CTH Level 3 Certificate in Management and Leadership for Business and Hospitality qualification is made up of five mandatory units to enable a learner to gain skills for success in business and hospitality industries. This includes strategic planning, leadership styles, team management and customer service.
Course Objectives
Upon training the learners should be able to:
- To enable Hospitality professionals and business owners to develop effective leadership and management skills.
- Understand strategic planning and implementation
- Develop critical thinking and problem solving skills
- Enhance communication skills for effective leadership
Course Duration
The course has an option of fully physical session Ksh.150,000 and virtual sessions Ksh.135,000