Course Description
This course provides a comprehensive review of Hospitality management principles and practices. Its designed for experienced professionals, it updates and refines skills in areas like customer service, operations management, revenue management, Revenue management and Leadership.
Course Objectives
Upon training the learners should be able to:
- To equip trainees with latest developments and trends
- Training strategies for delivering exceptional service
- Best practices for managing front of house back of house operations
- Enhance leadership and team management skills
Course Duration
Duration is 1 day to 5 days.