Professional Hospitality Development Program

Professional Short Courses

Housekeeping: It’s more than making beds!

In Members Clubs, Hotels, Motels & Hostels the guest experience is best measured by their overall experience in their room. Many established market their resident experience as ‘a home away from home’. Housekeeping in a commercial setting is a science; it required sophisticated yet cost effective application of various appliances and amenities. ‘A bed without a client can never be recovered’. The housekeepers’ job is to ensure the guest experience warrants repeat visit. At BIHC, our short course on Housekeeping will provide valuable insight & learning for personnel in rooms’ division & domestic house managers. Besides learning how to flare-up rooms with glamour & meticulous cleanliness, students learn the all-important business aspects of this profession – ‘every penny counts’

Bar & Mixology: Unlimited choice

Gone are the days when vodka or gin is drank with a single mix-sodas. Today the market is flooded with flavoured gin & vodka. And this is not all, now a days it is a standard bar requirement to offer a variety of international cocktails and a select house specialties. Besides good beverage knowledge the bartenders now must apply creativity, innovation and broad recipe knowledge to satisfy the millennial’s appetite for variety, impulse concoction and big expectation from unlimited choice. The bar & mixology short course prepares the professional/student for the dynamic and high pace of trendy bars and social scenes. Students learn spirit-based varieties, combinations, bottle handling flare and customer interaction etiquette & guidelines.

Wine Arts: Wine & Dine!

Ever wondered what constitutes to be called a sweet, fruity, young, old, light or full bodied wine? How about pairing wine with beef, poultry, fish or even dessert dishes; ‘Wine is Art’! Not everyone gets to be a professional sommelier but everyone should know how best to handle, service and speak about wine – it’s a socio-global pre-requisite skill for hospitality professionals, corporate executives and frequent travellers. @ BIHC the short course on ‘Wine is Art’! guarantees to teach and train participants in the intricacies of wine service-culture and global trends. Your learning experience will give you an edge when it comes to enticing for a sell, service flamboyance and matching up to wine-lovers passion.

Barista Training: Coffee Culture here to stay!

Coffee culture is more than just drinking a hot cup of coffee; it’s a living and evolving global culture. At the centre of it all is the Barista; the men & women that operate sophisticated espresso machines & other counter equipment to produce a beautiful display and tantalizing taste of coffees, teas, milkshakes, smoothies, sundaes, juices & mocktails that satisfies their customers. Barista profession is a science that requires a combination of creativity, innovation, competencies and right attitude. The Barista Course prepares the participant for the highly competitive and demanding profession offering refresher learning for experienced Baristas and 1st hand learning for newcomers.


Course Duration

Housekeeping: 40 Hours (Mon-Fri)

Bar & Mixology: 40 Hours (Mon-Fri)


Course Intake

Housekeeping: Start Date 20th April 2020

Bar & Mixology: Start Date 20th April 2020


Enrollment

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General Communication

For general queries, including partnership opportunities, please email info@bihc.ac.ke